Please find below the answers to some of the most popular questions we receive. If you still don't find the answer feel free to contact us (sales@blingvogue.com).

Do the crystals come off?
The crystals are applied using a superior application technique and they should not come off easily, but as the crystals are like a piece of jewellery, it is possible some may dislodge with day to day use. We always provide spare crystals, glue and tweezers with the heavier designs just incase this happens. When treated with great care you will experience no crystal loss at all.

If I ordered the wrong phone case or design can I exchange?
We usually start working on your case within 24 hours of your order confirmation. So after this time we cannot change the order.

How can I add my special request to my order? 
You can write your request on the product page in the "Special Requests" before you add the item to your cart, or you may email us (sales@blingvogue.com) with your order number and requests to as soon as you have placed order.

How can I get a case for a my phone model if I don't see it in the model choice.
You may request for a specific phone model by message us or send an email to: sales@blingvogue.com

What is your returns policy?
Due to the nature of the product, order can NOT be cancelled. However, we do take into consideration certain factors, therefore, for refunds requested within 24 hours after placing an order, we will charge a 20% cancellation fee; refunds cannot be made if the request is made beyond 24 hours. We would advise that you double check you are ordering the correct item/colours before placing an order.

Which Countries do you ship to?
We ship internationally at different cost . Use the shipping calculator at checkout to workout the costs as costs for each country vary. However, if the order is over $250, we provide worldwide free shipping .

Do you accept wholesale orders? 
If you are planning to purchase 10 or more, please contact us to discuss the discounts: sales@blingvogue.com